Question 1

How do you protect against Covid-19 and other Viruses in studio and makeup kit?

Accepted Answer

All tools, the makeup kit, and the studio are thoroughly cleaned, sanitized, and disinfected between clients to ensure a safe and healthy environment.

Question 2

Do you travel ? Do you offer destination travel?

Accepted Answer

Yes, I am available for both local and international travel and am passport-ready. For destination services, it is the client’s responsibility to cover all travel-related expenses, which may include airfare, hotel accommodations, transportation, parking fees, daily allowances, service-related incidentals, and any applicable taxes.

Question 3

What do you charge?

Accepted Answer

Rates are personalized based on your specific needs. However, starting rates for some services can be found at www.styleseat.com/ashleycallawaybeauty. For a more tailored experience, I recommend scheduling a consultation to discuss your unique vision and requirements.

Question 4

How long will my makeup last?

Accepted Answer

Your makeup will stay flawless throughout the entire day, requiring no touch-ups, except for the lips, which may need a little extra attention due to eating, drinking, or wearing masks. As a skilled makeup artist, I have the ability to apply and set your makeup in a way that will keep it looking stunning until you decide to take it off at the end of the day.

For makeup application, please allocate 1 hour and 30 minutes. While the process may not take the full time, this allows for any adjustments and ensures the artist can deliver the best results.

If you are booking a bridal trial or makeup lesson, please set aside 2 to 3 hours to ensure a detailed, thorough, and enjoyable experience.

Question 5

Do you provide partial makeup ?(Just eyes, Just skin, etc)"

Accepted Answer

To ensure that I can fully embody and showcase my work, I prefer to handle the entire makeup process from beginning to end. I am skilled in both enhancing the eyes and perfecting the skin through techniques like contouring, foundation application, and concealer.

Question 6

What is the best way to get in contact with you?

Accepted Answer

Email: Ashleycmua@gmail.com 
or Message me right here on this website

Question 7

Q: How can I book an appointment with Ashley, and why is it important to do so early?

Accepted Answer

You can book via phone, email, or our online system. Early booking allows prompt scheduling, ensures we are a good fit, and secures your preferred date and time for makeup services.

Question 8

How should I prepare for my makeup appointment with Ashley?

Accepted Answer

To ensure the best experience, visit our website's Appointment Preparation Guide. Key steps: arrive with a clean face, avoid heavy skincare products, and inform us of any allergies. Follow these guidelines for a smooth session and perfect makeup look.

Question 9

What if someone wants their makeup done at the last minute and was not already booked?

Accepted Answer

This happens often! If someone accompanying a scheduled client decides they’d like their makeup done, I may be able to accommodate them depending on my availability and schedule. However, my priority is always the client who booked in advance, and I will never rush their service to fit in additional appointments.

Please note, there is an additional $30 charge for last-minute bookings. Availability is not guaranteed, but I will do my best to assist when possible!

Question 10

What if I need to cancel ?

Accepted Answer

To accommodate all clients while protecting the time and effort that goes into scheduling:

•	Bridal or Group Bookings: Cancellations must be made at least 7 days in advance. Same-day cancellations will require full payment of the scheduled service.
•	Regular Appointments: Cancellations must be made at least 72 hours in advance. Same-day cancellations will require full payment of the scheduled service.

Please note:

•	Deposits are non-refundable for all appointment types.
•	Rescheduling will require a new deposit to secure the new date.

Question 11

What products do you use?

Accepted Answer

I use a variety of high-quality, professional-grade products to ensure long-lasting and flawless results. My kit includes trusted brands like MAC, NARS, Charlotte Tilbury, Bobbi Brown, and other luxury and professional lines. I also believe in the importance of clean beauty and incorporate clean, cruelty-free products whenever possible to prioritize your skin’s health and overall well-being. Products are carefully selected based on your skin type, tone, and the desired look to deliver the best outcome for every client.

Question 12

Do you offer Makeup Lessons ?

Accepted Answer

Yes, I offer personalized makeup lessons tailored to your specific needs! This includes both in-person and virtual lessons, allowing you to learn from the comfort of your home or in a one-on-one setting.

Additionally, I’m excited to announce that larger group makeup classes are coming soon—stay tuned for more details! Whether you’re looking to refine your skills or master the basics, I’m here to help you feel confident and beautiful.

Question 13

Do you offer Gift Certificates ?

Accepted Answer

Yes! Gift Certificates may be purchased in any denomination, service or package .Please contact me for purchase

Question 14

What form of payments do you accept ?

Accepted Answer

I accept the following payments: Cash, Credit/Debit, Cash App, Apple Pay and Zelle.

Frequently asked questions